✉️ Letters & Disputes Page 20 of 22
All Letters & Disputes prompts
-
Product Recall Refund When the Remedy Is Unavailable
Write a request to a manufacturer for a refund or replacement under a recall when the offered repair is not available.
-
Report of a Product Injury or Near-Miss to a Manufacturer and Regulator
Write a factual product safety report to a manufacturer and regulator describing what happened without medical claims.
-
Child Product Safety Complaint About Misleading Age or Safety Labels
Complain about misleading age or safety labels on a child's product, with photos, the label wording and the action you want.
-
Appliance Overheating or Electrical Fault Report With Retailer Return
Report an overheating or electrical fault in an appliance to the retailer and maker, with photos, safety details and a return request.
-
Fitness Equipment or Furniture Collapse: Claim Letter With Preserved Evidence
Write a claim to a seller about equipment or furniture that failed under normal use, stating that you followed the instructions.
-
Counterfeit or Unsafe Cosmetic or Supplement Complaint to a Seller
Write a complaint about a product you think is counterfeit or unsafe, with no medical claims, describing the differences.
-
Vehicle Safety Defect Report With Repair History
Write a report to a manufacturer and safety regulator about a recurring vehicle defect with repair history, listing repairs in a table.
-
Warranty Replacement Not Matching Original Specification
Write a reply when a warranty replacement is a lower specification than your original product, with both models and a fair swap request.
-
Mattress or Large Item Trial Period Return Refused Letter
Write a letter when a retailer refuses a return during a trial period, quoting the trial terms and asking for the return process.
-
Seat Selection or Extra Legroom Fee Refund When the Airline Moved Me
Write a refund request for a seat selection or extra legroom fee that you paid but did not receive, with the booking and receipt.
-
Hotel Booking Cancelled for Illness: Request for Flexibility With Evidence
Write a request to a hotel to waive a cancellation charge because illness or a family emergency prevented travel.
-
Coach or Bus Operator Cancellation Refund and Expenses Letter
Write a refund and expenses request after a coach or bus service was cancelled or did not run, saying what you paid for.
-
Ferry Crossing Disruption Compensation Request
Write a compensation request to a ferry operator after a long delay, cancellation or missed connection, with the booking and costs.
-
Festival or Multi-Day Event Ticket Refund When Programme Changed
Write a refund request when the headline act or major parts of a festival were cancelled, quoting the advertised programme.
-
Parcel Pickup Point Not Collected or Returned Early Letter
Write a complaint to a courier or retailer about a parcel returned from a pickup point before you could collect it.
-
Taxi or Private Hire Overcharge Complaint to the Operator and Licensing Body
Write a complaint about a taxi or private hire fare that was far above what you were told or the meter showed.
-
Season Ticket Refund After Moving or Changing Job
Write a refund request for the unused part of a season ticket after moving or changing job, with dates and the refund method.
-
Flight Delay Compensation Claim
Write a claim letter to an airline for a long delay, using only the rules you supply, stating the delay facts.
-
Flight Cancellation Refund Demand
Draft a flight cancellation refund demand to the airline, with booking details, what you are owed and a deadline for a reply.
-
Lost or Delayed Baggage Claim
File a lost or delayed baggage claim with the airline, listing contents, receipts, tag details and expenses you incurred.
-
Denied Boarding Compensation Letter
Write a denied boarding compensation letter to the airline with flight details, what you were told, costs and what you are owed.
-
Hotel Booking Dispute and Refund Request
Write a letter about a hotel that was not as described or refused a booking, comparing the listing (photos and attaching dated photos.
-
Tour or Cruise Cancellation Refund Claim
Write a letter claiming a refund for a cancelled tour or cruise, stating what is being asked and referring to the terms you entered.
-
Airline Seat or Service Downgrade Compensation
Write a letter claiming compensation after being downgraded on a flight, with fare class, booking details and the refund you seek.
-
Missed Connection Expenses Claim
Write a claim for expenses after a missed connection caused by the airline, presenting a timeline and receipts.
-
Car Rental or Vacation Rental Cancellation Refund
Write a letter asking for a refund when a rental was unavailable or unsafe, describing the problem and asking for refund and compensation.
-
Travel Insurer Claim Follow-Up After Delay
Follow up a slow travel insurance claim with dates submitted, documents supplied, the delay so far and a deadline to respond.
-
Train or Bus Delay Refund Request
Write a refund request for a delayed or cancelled train or bus journey, attaching the ticket and asking for the compensation scheme's refund.
-
Online Travel Agent Fee or Change Dispute
Write a letter disputing fees an online travel agent charged for changing a booking, with the fare rules, emails and a refund request.
-
Excursion or Activity Provider Complaint
Complain to an excursion or activity provider about a poor or cancelled trip, with booking details and the refund you seek.
-
Airline Name or Ticket Error Correction Request
Write a letter asking an airline to correct a name or ticket error, with passport details, booking reference and a travel date deadline.
-
Visa or Passport Service Delay Complaint
Write a complaint to a processing company about a visa or passport delay that cost you money, listing promises and costs.
-
Cruise or Hotel Health and Safety Complaint
Write a complaint about a safety or hygiene issue on a trip, being factual and asking for investigation and compensation.
-
Event Travel Package Refund after Cancellation
Write a refund request for a travel package tied to an event that was cancelled, asking for refund of all parts.
-
Airline Loyalty Points Dispute
Write a letter asking for lost or expired loyalty points to be restored, asking for restoration and explaining .
-
Disability Access Failure Complaint While Traveling
Write a complaint about failure to provide promised accessibility assistance, stating the facts and asking for an explanation and redress.
-
Travel Document Refund After Embassy or Border Issue
Write a letter asking for a refund when travel could not go ahead because of a documentation issue caused by a provider.
-
Currency or Card Charge Dispute Abroad
Write a letter disputing an unfair card or currency charge from a trip, comparing the rate offered with the rate applied.
-
Theft or Damage in a Hotel Room Claim
Claim from a hotel for theft or damage in your room, with the dates, a list of items and values, reports made and a request.
-
Overbooked Hotel or Relocation Complaint
Write a complaint when a hotel moved you to a poorer place, comparing the room type and rate you booked with what you got.
-
Airport Assistance Failure Complaint
Write a complaint about assistance that was booked and not provided, quoting the assistance you booked and its confirmation.
-
Airline Voucher Offered Instead of a Cash Refund Reply
Respond to an airline that offers a voucher for a cancelled flight, ask for the cash refund and set a date for the reply.
-
Airline Wheelchair or Mobility Aid Damage Complaint
Write a complaint to an airline's customer relations office about damage to your wheelchair, scooter or other mobility aid during a flight.
-
Pet Travel Incident Complaint to an Airline or Ferry Line
Write a calm complaint about a problem with your pet's journey on a flight or ferry, setting out what the booking confirmation said about the pet.
-
Expiring Airline Voucher Extension Request
Write a request to an airline asking to extend a travel voucher that is about to expire because you could not use it.
-
Hotel Resort or Facility Fee Dispute Letter
Write a letter disputing a mandatory hotel resort or facility fee that was not clear when you booked, asking for removal or a refund.
-
Hotel Room Not Ready or Wrong Room Compensation Letter
Write a complaint to a hotel group about being kept waiting for a room or being given the wrong type of room, stating the room you paid for.
-
Hotel Noise or Safety Concern Complaint with Room Move Record
Write a complaint to a hotel about noise, a faulty lock or another issue that affected your stay after staff did not fix it.