Lost or Delayed Baggage Claim
Draft lost or Delayed Baggage Claim with an escalation ladder and an evidence checklist.
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Write a claim letter for lost, delayed, or damaged baggage. Inputs I will provide: airline [AIRLINE_NAME], reference [PIR_REFERENCE], flight [FLIGHT_DETAILS], baggage description [BAG_DESCRIPTION], contents and values [CONTENTS_VALUES], costs [COSTS]. The letter needs to list items and costs with proof, and ask for compensation and replacement. Give the property irregularity report number, describe the bag and contents, list each item with value and proof, and list reasonable costs for essentials with receipts. Ask for compensation and for a decision timetable. Gather before drafting: the property irregularity report, baggage tags, a list of contents with values, receipts for essentials bought, and delivery dates. Reasonable asks: reimbursement of reasonable costs and compensation for lost items up to the limit. They will often answer: "Our liability is limited." Answer by asking for the limit and applying for the maximum you can document. Start by making an evidence index for the lost or delayed baggage claim (exhibit, what it is, what it shows), add a gaps column, and then draft the letter citing exhibits by number. Deliver the letter along with a short cover note, around 60 words, followed by an if-ignored ladder (baggage services, then airline complaints, then dispute scheme), and an evidence checklist (property irregularity report, receipts, photos), then one delivery tip. Submit it through the official portal or form if one exists, and save the submission receipt as a PDF and keep the confirmation email in the case folder. Confirm nothing essential is missing before drafting and note each statement lacking proof. Write the letter from me personally as a layperson, with no lawyer or firm voice, and use no made-up titles or licence numbers. Avoid reciting rules from memory, including time limits; take guidance only from [JURISDICTION] and [RELEVANT_LAW_OR_POLICY_IF_KNOWN], and remind me to check the exact law with a qualified professional or a local consumer agency. Stay calm, plain and courteous, with no harassment or personal attacks, and set any date from [DEADLINE] and no other. Give me a draft, since I am not asking for legal advice, so stop short of legal conclusions.
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See an example result (fictional data)
To: Baggage Services, TransAir Property report ABC12345 My blue suitcase (tag TA 4471) did not arrive on flight TA 92 on 19 October. I received it on 22 October. I bought essentials for 94.60 (receipts attached). Please reimburse these costs and confirm the compensation for the delay. Regards, Tess Morgan My receipts are for toiletries (31.20), a change of clothing (48.40) and a charger (15.00). I attach the boarding pass, the baggage tag and the airline's delivery note showing 22 October. Please confirm in writing what you will pay and when. Cover note: file the report within the airline's deadline.
Illustrative only, made-up data. Your results will differ and must be reviewed.