✉️ Letters & Disputes Page 21 of 22
All Letters & Disputes prompts
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Cruise Onboard Billing Error Complaint
Write a complaint to a cruise line about charges on your onboard account that you did not make or that differ from what was promised.
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Port Skipped or Itinerary Change Compensation Request
Request compensation when a cruise port was skipped or the itinerary changed, with booking details and a clear remedy.
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Package Holiday Accommodation Not as Described Complaint
Write a complaint to a tour operator that package holiday accommodation was not as described, with photos, the brochure and compensation.
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Missed Transfer or Excursion Operator Complaint
Write a reply to a tour operator that has refused compensation after a transfer or excursion did not turn up, answering the refusal point by point.
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Lost Loyalty Status or Account Hack Complaint to a Travel Brand
Write a letter asking a hotel or airline loyalty programme to restore points or status lost through an account hack or an error.
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Rail Ticket Refund After Overcrowding or Cancellation
Ask for a rail ticket refund after overcrowding or cancellation, with ticket details, what happened and the refund requested.
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Vacation Rental Host Refund Letter After Arriving to a Different Place
Write a letter to a rental platform and host after you arrived and the property was unavailable, unsafe or very different from the listing.
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Lounge or Priority Service Access Denied Refund Request
Write a request for a refund or credit after you paid for lounge or priority access that you could not use, with proof of payment.
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Travel Booking Fee or Price Change After Confirmation Complaint
Write a complaint about a booking site that raised the price or added a fee after confirmation, with the confirmation and a refund request.
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Hotel Resort Fee Refund After Booking Through a Third Party
Dispute a hotel resort fee after booking through a third-party site, asking both the hotel and the site to refund or explain it.
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Complaint About Thesis or Dissertation Supervision Delays
Write a formal but constructive complaint about long delays or missing feedback from a supervisor, being written in a professional tone.
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Exam Result or Marking Query to an Exam Board or University (Process)
Write a request for a review or explanation of an exam mark based on the published process, with the grounds and deadline you cite.
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Student Accommodation Repair Escalation to a University
Write an escalation to the university about repairs not done in student accommodation, listing reports in date order.
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Tuition Payment Plan or Hardship Fund Application Letter
Apply for a tuition payment plan or hardship fund with a letter that explains your situation and proposes affordable terms.
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Refund of Course Materials or Equipment Charges Not Used
Write a request for a refund of materials, equipment or software charges that your course did not provide, with the fees listed.
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Academic Appeal Letter for a Mark or Degree Classification
Appeal a final degree classification or module mark by following the published process, citing evidence of an error or exceptional circumstances.
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Extension or Mitigating Circumstances Request to a Course
Request mitigating circumstances or an extension from a course team with a short factual account, dates and the evidence the rules require.
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Course Changed or Cancelled: Tuition Fee Refund Request
Ask a university or college for a refund of fees after a course was changed, cancelled or taught very differently from what was advertised.
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Student Accommodation Deposit Deduction Dispute
Question a student accommodation deposit deduction with the inventory, photos, receipts and a request for an itemised, evidenced statement.
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Internet Speed Far Below Contract Complaint
Write a complaint that your home internet speed is far below what you were sold, providing the letter together with a 50-word cover note.
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Broadband Installation Appointment Missed Compensation
Write a letter asking for compensation after an engineer missed or cancelled an installation appointment, listing each missed appointment.
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Repeated Internet Outages Credit and Exit Letter
Write a letter about repeated outages asking for credit and the right to cancel, listing each outage with start.
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Router or Equipment Fee Charged After Return
Write a letter disputing a fee for unreturned equipment that you sent back, showing the return and tracking proof.
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Energy Bill After Moving In Disputed Meter Reading Letter
Write a letter disputing an energy bill based on an estimate or a wrong opening meter reading after you moved in.
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Smart Meter or Meter Replacement Billing Jump
Write a query about a large jump in your bill after a new meter was installed, comparing usage and cost before and after.
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Water Bill Spike With No Visible Leak Letter
Dispute a water bill spike with no visible leak: meter readings, usage history and a request for a check and billing review.
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Utility Deposit Return After Closing an Account
Write a follow-up for a utility that has not returned your deposit after you closed the account, saying the account is closed and paid.
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Disconnection Warning Despite Payment Plan Letter
Write a reply to a disconnection warning that ignores your payment plan, with the agreement, payment proof and a request to cancel it.
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Trash, Recycling or Sewer Charge Billing Error to Local Authority
Write to a local authority or contractor about incorrect waste, sewer or service charges on your property bill.
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Gas Safety or Appliance Check Missed Appointment Complaint
Write a complaint about repeated missed appointments for a safety check or repair at your home, listing each missed visit.
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Telecom Number Port or Move Fee Dispute
Write a dispute about a fee for moving your phone or home number to another provider, citing your contract and the fee charged.
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Solar Export Credit Missing on Energy Bill Letter
Write a letter asking an energy supplier to correct missing credits for electricity you send back to the grid.
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Landline or Broadband Contract Sold at a Door or by Phone Complaint
Write a complaint that a broadband or phone contract was sold to you at the door or by phone and did not match what you were told.
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Prepaid Mobile Balance or Plan Vanished Complaint
Complain that a prepaid mobile balance or plan vanished, with top-up receipts, dates and a request to restore it.
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Back-Billing Complaint: Energy Supplier Charging Old Usage
Challenge an energy supplier's back-billing for past usage, asking for the meter data, the dates covered and a corrected bill or payment plan.
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Body Shop Repair Taking Far Longer Than Quoted
Write a letter to a body shop whose repair is taking much longer than the date you were given, showing each new date given and missed.
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Recall Repair Delay Letter to a Dealer or Manufacturer
Write a letter asking a dealer or manufacturer for a recall repair that is taking too long, quoting the recall notice.
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Mechanic Replaced Parts That Were Not Needed Query
Write a query to a repair shop that replaced parts you suspect were not needed, asking for the diagnosis, old parts and an explanation.
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Same Repair Failed Again Within Warranty Letter to a Garage
Write a letter to a garage because a repair failed again within its warranty period, with the invoice, dates and a free fix request.
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Tyre or Brake Job Complaint With Safety Notes Kept Factual
Write a reply to a tyre or brake shop that dismissed your concern after a job, describing the symptom factually without diagnosing.
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Vehicle Purchase Add-On or Extended Warranty Sold Without Clear Terms
Write a request to cancel and refund an add-on sold at a vehicle purchase that you did not understand, asking for the add-on's full terms.
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Car Repair Invoice Higher Than the Estimate: Query Letter
Ask a garage for an itemised estimate and written authorisation process before work, then compare the final invoice with it.
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Courtesy Car or Hire Cost During a Long Warranty Repair
Request a courtesy car or hire cost from a dealer or garage when a warranty or recall repair keeps your car off the road.
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Used Car Sold With an Undisclosed History Problem
Complain that a vehicle sold with a clean history report has a hidden issue, asking the seller to explain, fix or take it back.
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Manufacturer Defect Claim Letter
Write a claim letter to a manufacturer about a defective product, identifying the product exactly and describing the defect and when it appeared.
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Extended Warranty Claim Denial Appeal
Write an appeal when an extended warranty claim was denied, quoting the clause they rely on for the denial and describing the failure.
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Recalled Product Refund or Replacement Request
Request a refund or replacement for a recalled product, with the recall notice, model details and proof of purchase.
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Child Product Safety Incident Report to the Seller
Write a report to a seller about a safety incident with a children's product, using only facts, photos and a request for action.