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Course Changed or Cancelled: Tuition Fee Refund Request

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Ask a university or college for a refund of fees after a course was changed, cancelled or taught very differently from what was advertised.

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[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it.

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Write a refund request to a university or college because my course was cancelled or changed substantially from what I enrolled for. Inputs I will provide: institution [INSTITUTION_NAME], course and start date [COURSE_AND_START], fees paid [FEES_PAID], what was promised in the prospectus or offer [WHAT_WAS_PROMISED], what changed and when I was told [CHANGES_AND_NOTICE], how I responded [MY_RESPONSE], what I want [DESIRED_REMEDY].

The draft must set the advertised course beside what changed, give the dates I was told, calculate any proportional refund with the arithmetic, and ask for a decision and the complaints route.

What to collect first: The offer letter and prospectus pages saved with dates, the change notice, payment records, timetables and my emails with the department. Reasonable asks: A full or partial refund, a transfer to another course, a deferral or compensation under the institution's policy. Expect a response like: Institutions may cite terms allowing changes; reply by asking which term applies to a change of this size and what choices students were offered [VERIFY].

First build a dated timeline for the course changed or cancelled, tuition fee refund request (date, what happened, proof), note what is missing, and then draft the letter from it. Give me the letter with a 50-word cover note, and next an if-ignored ladder (ask the department, then the registry, then the complaints office, then the independent adjudicator), plus a list of exhibits (offer letter, prospectus, change notice, payments, timetables, emails). Send it with a clear subject line and the PDF attached, and save a screenshot of the sent folder showing date and time and ask for a reply confirming receipt.

Keep it firm, factual and polite, with no insults or empty threats, put the date from [DEADLINE] on any request, and be honest about limits. Use my own everyday voice, the way a private person would write, and keep it free of legal jargon. Name no legal rule you cannot source from my input; work from [JURISDICTION] and [RELEVANT_LAW_OR_POLICY_IF_KNOWN] and nothing else, and tell me to verify the exact law with a professional. None of this is legal advice.

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