Retail, Orders and Deposits Letters & Disputes
Prompts
-
Price Drop or Sale Price Adjustment Request After Purchase
Write a polite request that a retailer refund the difference after a price drop soon after you bought, stating the order.
-
Pre-Order Delay and Cancellation Refund Letter
Write a letter cancelling a pre-order delayed far past the date you were given, asking for a full refund and written confirmation.
-
Custom Furniture or Made-to-Order Deposit Refund Letter
Write a letter asking for a deposit back on a made-to-order item that was not made as specified or not made at all.
-
Bed or Mattress Delivered the Wrong Size or Firmness Letter
Write a reply to a retailer that has said you must keep a bed or mattress delivered in the wrong size or firmness.
-
Print Order Quality Complaint: Photo Book, Canvas or Calendar
Write a complaint about a printed product that arrived with poor colour, cropping or damage, providing the letter itself plus a 50-word cover note.
-
Language School or Course Fee Refund When the Course Is Cancelled or Changed
Write a refund request for a language school or evening course that was cancelled or substantially changed, stating what was sold.
-
Driving Lessons Package Unused Balance Refund Letter
Write a refund request for unused driving lessons after an instructor stopped teaching or you passed early, showing the package price per lesson.
-
Mobile Phone Trade-In Quote Reduced After Inspection Letter
Write a reply to a trade-in service that reduced its quote after receiving your phone, asking for the inspection report and original price.
-
Coworking or Studio Membership Cancellation Notice Dispute
Write a reply when a coworking space charges for months after you gave notice, with the notice date, the terms and a refund request.
-
Self-Storage Water Damage Claim With Inventory and Photos
Write a claim to a self-storage company and its insurer after goods were damaged by water or pests, naming what you still lack.
-
Used Electronics Marketplace Seller Misdescribed Fault Letter
Write a sequence to a seller on a resale platform who sold you a device that has a fault not mentioned in the listing.
-
Mattress or Furniture Delivery Wrong Room or Damaged Floor Complaint
Write a complaint about delivery staff who damaged your floor, wall or door while delivering an item, describing the damage and the date.
-
Gift Card Balance Missing or Expired Early Letter
Write a letter to a business about a gift card whose balance is wrong or that expired earlier than stated, showing the balance history.
-
Doorstep or Cold-Call Sale Cancellation and Refund Letter
Write a letter cancelling a contract that was sold to you at your door or on an unexpected phone call, and asking for a refund.
-
Donation Taken in Error: Charity Refund Request
Write a polite request to a charity to refund a donation that was taken in error or in the wrong amount, being courteous.
-
Campsite or Holiday Park Booking Charge Dispute
Write a reply to a campsite or holiday park that charged more than the price in your booking confirmation, line by line.
No prompts match those filters.