Script for Asking a Company to Put a Verbal Promise in Writing
Get commitments recorded without damaging goodwill.
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[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it.
Prepare me to turn a verbal promise into a written one. The company and person: [COMPANY_AND_PERSON]. What was promised and when: [PROMISE_AND_DATE]. Why it matters: [WHY_IT_MATTERS]. Channels available: [CHANNELS].
Write a spoken script of 30 seconds that thanks them, repeats the promise in my words, and asks them to confirm by email with a date. Write the email I will send myself immediately after the call (under 100 words) that states what was agreed, by whom, by when, and asks them to correct me if I have misunderstood. Add a script for the case when they refuse to write ('I understand; then I will send an email summarising our call, and I will treat it as accurate unless you tell me otherwise'). Provide a log row for the conversation and a rule for following up when the date passes.
Keep it courteous. Do not record the call without checking the rules [VERIFY].
Do not give me legal advice. Quote no statute from memory. Use [JURISDICTION] and [RELEVANT_LAW_OR_POLICY_IF_KNOWN] as given. Flag where I need expert help. Threaten nothing beyond lawful steps.
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