Create intermediate Works with: Any AI

Bank Fraud Line Call Checklist and Script

Checklist Has example

Handle a call to your bank about suspicious activity calmly and completely.

The Open buttons send the prompt text as currently shown below to that site only when you click. Fill in the placeholders first.

[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it.

Prepare me to call my bank's fraud line about [SUSPICIOUS_ACTIVITY]. The accounts and cards involved: [ACCOUNTS_AFFECTED]. When and how I noticed: [DISCOVERY]. What I have done so far: [STEPS_TAKEN]. What information I can safely give: [INFO_ALLOWED].

Give a checklist for before the call (find the number on the back of my card or the official app, never a number sent in a message; have the dates and amounts ready; note any one-time codes that I must not read out to anyone who contacted me). Write a script with the key facts, the questions to ask (block and replace the card, provisional credit, how long the investigation takes, the claim reference, what happens to pending payments, how to dispute each charge), and what to do after the call (change passwords, check other accounts, put a note in my log, request a written confirmation). Add a warning section on common scams that imitate a bank.

Do not ask me to share full card numbers, PINs or passwords with you. Mark local rules on liability and timelines [VERIFY].

Treat this as writing help only. Name no rule I did not supply. Use [JURISDICTION] and [RELEVANT_LAW_OR_POLICY_IF_KNOWN] as given. Remind me to verify the rules. Keep every draft calm and fair.

Fill in before use

Optional: type your details and the prompt above updates. Nothing is saved or sent.

Replace each bracketed placeholder with your own details, then paste into Any AI or another assistant.

Before the call: find the number on the back of my card; write down the three charges (12 Sept 48.50, 12 Sept 31.20, 13 Sept 79.00); note I have not shared any codes.
Script: 'I am calling to report three transactions I did not make on my debit card ending 4417. Please block the card, issue a replacement, and tell me about provisional credit.'
Ask: 'What is my claim reference? How long does the investigation take? What happens to pending payments?'
After: change online banking password, check other accounts, ask for written confirmation, log the call with name and time.

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