Benefits Realisation Plan
Define and track the benefits the project should deliver.
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Create a benefits realisation plan. Project and sponsor: [PROJECT_SPONSOR]. Expected benefits: [EXPECTED_BENEFITS]. Baseline data available: [BASELINES]. Timeline for benefits to appear: [TIMELINE]. For each benefit define it in measurable terms, the baseline, the target, the owner (a business role, not the project manager), the measure and its source, the date or period to measure, and dependencies on changes the business must make. Present as a benefits register table. Separate financial from non-financial benefits and flag any that depend on assumptions I haven't validated. Create a tracking schedule continuing after project closure, with who reports and to whom. Add a section on disbenefits and risks to realisation. Draft three questions to ask the sponsor to sharpen vague benefits. Add an example of one benefit written well and one written poorly, using invented content, so I can compare my own entries with the standard. Provide a template for the sponsor's quarterly benefits review, with three questions: what has been delivered, what has changed in the business, and what is at risk. Include a rule for what to do if a benefit turns out not to be achievable. Add a benefits register filled with three invented benefits for a customer-portal project, so I can compare my entries: reduction in support calls from 5,200 to 3,900 a month, with baseline source, owner (head of support), measure, date of measurement, dependency (staff retraining), and assumption status. Include one non-financial benefit and one disbenefit. Provide a method for attributing change to the project when other factors move at the same time, such as comparing with a period or group that did not change. Add a template for the handover from the project manager to the benefits owner at closure, listing measures, data sources, reporting dates and the first review. Include a rule for stopping a benefit from being reported as achieved without data.
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