Online Purchase Small Claim Preparation: Item Not Delivered or Not as Described
Prepare a claim about an online purchase.
The Open buttons send the prompt text as currently shown below to that site only when you click. Fill in the placeholders first.
[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it.
Prepare my claim about an online purchase. The seller and how I found them: [SELLER_DETAILS]. The listing or advert: [LISTING_DETAILS]. What I paid and how: [PAYMENT_DETAILS]. What arrived or did not: [WHAT_ARRIVED]. My messages and the seller's replies: [MESSAGES]. Whether I tried a card dispute or platform claim: [PRIOR_ROUTES]. Create a timeline, an evidence index (listing capture with date, order confirmation, payment record, tracking, photos, messages), and a short explanation of why the item was not as described, using the seller's own words. Calculate the claim amount. Check where the seller is based and whether I can identify and serve them, and whether a card dispute or platform process should come first [VERIFY]. Suggest a final message to the seller. List what I should do if the seller is overseas or cannot be identified. This is preparation help, not legal advice, and the court's rules for [JURISDICTION] must be checked. Treat this as writing help only. Cite no time limit you cannot source. Use [JURISDICTION] and [RELEVANT_LAW_OR_POLICY_IF_KNOWN] as given. Remind me to verify the rules. Keep every draft calm and fair.
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