Create intermediate Works with: Any AI

Subscription and Membership Playbook: Cancellations, Refunds and Renewals

Interview first Has example

Coach for a subscription or gym dispute.

The Open buttons send the prompt text as currently shown below to that site only when you click. Fill in the placeholders first.

[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it.

Help me with a gym, app or membership I cannot cancel. Ask me about the sign-up page and terms, each cancellation attempt with date and channel, the charges since, and the renewal notices I received. Details: [DISPUTE_DETAILS]. Location: [JURISDICTION].

Then compile the playbook in five sections. Gather: the sign-up page and terms, cancellation attempts with dates and channels, billing history, renewal notices, and confirmation emails. Aim for: a cancellation confirmation, refund of charges after the first attempt, a pro rata refund, or removal of an exit fee. Expect: 'you must cancel in person or in writing' (ask for the clause and do it, keeping proof), 'the contract auto-renewed' (ask for the notice sent), and 'refunds are not available' (ask about exceptions). Escalate through: cancellation request in the required way, support escalation, executive office, card issuer, consumer agency. Avoid: do not just delete the app, do not rely on a phone call without a follow-up email, and do not stop payments without checking the card terms.

Write my cancellation message in under 150 words, then a table of attempts and charges. Mark renewal and refund rules you are not sure of with [VERIFY] and tell me where to find the provider's terms.

This is not legal advice. Quote no statute from memory. Use [JURISDICTION] and [RELEVANT_LAW_OR_POLICY_IF_KNOWN] as given. Remind me to verify the rules. Promise no result.

Fill in before use

Optional: type your details and the prompt above updates. Nothing is saved or sent.

Replace each bracketed placeholder with your own details, then paste into Any AI or another assistant.

Timeline: 15 Jan cancel request by email; 1 Feb and 1 Mar charges of 29.99.
Terms say: 'cancel by phone or in person'. Action: call and also email; ask for confirmation.
Message: 'I asked to cancel on 15 January (email attached). Charges of 29.99 were taken on 1 February and 1 March. Please confirm cancellation and refund 59.98.'
If refused: card issuer dispute [VERIFY window], consumer agency.
Typical pushback: 'You must cancel in person.' Reply: 'Please send me that clause. I asked to cancel by email on 15 January and again by phone on 3 February; please confirm the end date and refund 59.98.' Keep screenshots of the cancellation page.

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