Online Review Platform Listing Suspended or Reviews Filtered
Write a polite request to a review platform about a business listing that was suspended or had real reviews filtered.
The Open buttons send the prompt text as currently shown below to that site only when you click. Fill in the placeholders first.
Write a polite request to a review platform about a business listing that was suspended or had real reviews filtered. Inputs I will provide: platform [PLATFORM_NAME], business [BUSINESS_NAME], listing URL [LISTING_URL], date and notice [NOTICE_DETAILS], what changed on the listing [LISTING_CHANGES], reviews affected [REVIEWS_AFFECTED], proof of business ownership [OWNERSHIP_PROOF]. The letter should confirm I own the business, explain that I have not paid for or written reviews, and ask for review of the suspension or filter. Confirm the business details and that I do not offer incentives for reviews. Describe how customers are invited to leave feedback and attach examples of genuine customers' reviews that were filtered. Ask for a manual review of the filter and the specific guideline involved. Gather before drafting: Business licence, utility bill, signage photos, a list of how customers are asked for feedback, and the notice. What I can realistically request: Reinstatement, restoration of reviews, or a specific reason. The usual pushback: Platforms may say filters are automated; reply by asking for a manual check and describing how customers leave feedback. Give me the online review platform listing suspended or reviews filtered in three tones (firm, neutral, final notice), each between 180 and 280 words with the facts held constant. Give me the letter itself together with a short cover note, around 50 words, followed by an escalation ladder if I am ignored (submit the appeal, then ask for escalation, then keep records), then a list of exhibits (licence, bill, photos, feedback process). Lodge the letter through their online complaint system, and download a copy of every field I entered and note their stated response time. Hold a level, reasonable tone, with no insults or empty threats, set no cut-off other than [DEADLINE], and be honest about limits. Write this as myself, not on anyone's behalf, never as a lawyer. Cite no law or deadline I did not supply; use [JURISDICTION] and [RELEVANT_LAW_OR_POLICY_IF_KNOWN] only as I give them, and tell me to verify the exact law with a professional. This is drafting help, not legal advice.
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