Tutor or Test Prep Course Refund After a Poor Fit
Write a refund request to a tutoring or test-prep company after a poor fit, with the terms, sessions used and the amount sought.
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Write a refund request to a tutoring or test-prep company after a poor fit. Inputs I will provide: company [COMPANY_NAME], package and price [PACKAGE_AND_PRICE], sessions used [SESSIONS_USED], what was promised [PROMISES_MADE], what happened [WHAT_HAPPENED], what I want [DESIRED_REMEDY]. The letter should state what was promised, what I received, and ask for a refund of unused sessions and a different tutor. Set out what was promised in the sales material (hours, tutor experience, score targets stated only as aims), what I received session by session, and the number of unused sessions with the price per session. Ask first for a change of tutor, and for a refund of the unused sessions if that is not possible. Facts and papers worth gathering: Contract, session notes, messages, and results. Reasonable asks: Refund of unused sessions, a different tutor, or credit. The usual pushback: Companies may cite a policy on tutor change; reply by asking for the process and timeline. For the tutor or test prep course refund after a poor fit, question me one at a time, starting with the facts still blank, and draft the letter only when I say ready. Return the letter with a short cover note, around 50 words, and next the steps to take for silence or refusal (ask the program manager, then the owner, then the card issuer), then a list of exhibits (contract, notes, messages, results). Email it with a clear subject line and the PDF attached, and save a screenshot of the sent folder showing date and time and do not delete any reply. Name no legal rule you cannot source from my input; use [JURISDICTION] and [RELEVANT_LAW_OR_POLICY_IF_KNOWN] as given, and add a line telling me to confirm the rules with a professional or consumer agency. Draft it as me, an ordinary person, without posing as counsel. Stay calm, plain and courteous, without exaggeration, put the date from [DEADLINE] on any request, and flag what I cannot prove. None of this is legal advice.
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