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Card Annual Fee or Interest Charged After Closing Account

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Write a reply to a card issuer that charged an annual fee or interest after you closed the account, with the closure date and refund.

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Write a reply to a card issuer that charged an annual fee or interest after I closed the account. Details I will supply: issuer [ISSUER_NAME], account ending [ACCOUNT_LAST4], closing date and confirmation [CLOSING_DETAILS], fee or interest charged [CHARGE_DETAILS], balance at closing [BALANCE_AT_CLOSING], what they said [THEIR_REPLY].

Please have the letter show the closing date, the charge dates, and ask for a reversal and written confirmation of closure. State the closing date and how I closed the account (call, letter or app), including the confirmation number. Show the statement date and the fee or interest posted after it, and ask for a reversal and a written confirmation that the account is closed with a zero balance. If a balance remained, show the payment I made and the date it was received.

What to collect first: Closing confirmation, statements, and call notes. Reasonable asks: Reversal, refund, and confirmation. A typical reply: Issuers may cite billing cycles; reply by asking for the terms.

Their response is pasted as [THEIR_RESPONSE]. For the card annual fee or interest charged after closing account, first tabulate what they said and which statements are facts, which are opinions, and what is missing, then draft my response letter. Provide the finished letter with a 50-word cover note, and next an escalation ladder if I am ignored (ask retention, then complaints, then regulator), then a list of exhibits (closing confirmation, statements, notes). Send the letter as a PDF and paste the text into the message, and save the thread and any automatic reply and do not delete any reply.

Quote no statute or time limit from memory; stay within [JURISDICTION] and [RELEVANT_LAW_OR_POLICY_IF_KNOWN] as given, and tell me to verify the exact law with a professional. Draft this as me, an ordinary person, claiming no legal credentials. Keep it firm, factual and polite, without exaggeration, put the date from [DEADLINE] on any request, and flag what I cannot prove. This is drafting help, not legal advice.

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Dear Customer Care,
I closed my card account ending 8812 by phone on 6 January (confirmation 30551; I also have your email of 7 January confirming a zero balance). My statement of 20 January shows an annual fee of 89.00 posted on 9 January and interest of 1.12.
Please reverse both charges, confirm in writing that the account is closed with no balance, and tell me if anything else is owed. I attach the confirmation and the statement. A reply by 3 February would be appreciated.

Illustrative only, made-up data. Your results will differ and must be reviewed.

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