Regulator or Ombudsman Complaint Draft Review
Check your complaint before you submit it to a scheme.
The Open buttons send the prompt text as currently shown below to that site only when you click. Fill in the placeholders first.
[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it.
Audit my draft complaint to a regulator or ombudsman. Draft and form answers: [MY_DRAFT]. The organisation's final response letter: [FINAL_RESPONSE]. My evidence list: [EVIDENCE_LIST]. The scheme's eligibility notes I have read: [ELIGIBILITY_NOTES]. Check whether I have: named the right organisation; included the reference numbers and the date of the final response; stated what I asked the organisation to do and what they did; kept the facts in date order; avoided conclusions about law; stated the outcome I seek in one sentence; attached what is needed and nothing more; and stayed within word limits. Provide a scorecard from 1 to 5 for each, a list of anything that may make the case ineligible or delayed (for example, a missing final response or a time limit I should check [VERIFY]), and a corrected version of the narrative in under 350 words. Add a pre-submission checklist. Do not make predictions about whether the scheme will uphold my complaint. I want help, not legal advice. Quote no statute from memory. Use [JURISDICTION] and [RELEVANT_LAW_OR_POLICY_IF_KNOWN] as given. Flag where I need expert help. Stay firm, factual and polite.
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