Usability Issue Severity and Priority Rater
Rate and prioritise problems consistently.
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Rate usability issues. List of issues with descriptions and how many participants hit them: [ISSUES]. Tasks and their importance: [TASKS]. Define a severity scale based on impact on task success, frequency, and persistence, with examples. Rate each issue and show the reasoning in a table with Issue | Frequency | Impact | Severity | Recommended fix | Effort. Group issues by theme and highlight quick wins. Produce a prioritised list and a short summary for the product team. Note where the sample is too small to draw conclusions about frequency. Add a short example table with three invented issues rated using the scale to show the reasoning, and a method for combining severity ratings from several researchers. Include a note on separating the severity of the problem from the cost of the fix, and a communication plan for presenting the prioritised list to the team. Also add a short rule for deciding whether an issue is a usability problem or a preference, with an example of each.
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