Expert Interview Guide
Learn quickly from a domain specialist.
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Prepare an expert interview. Domain and the expert's role: [DOMAIN_AND_EXPERT]. Our project and what we need to understand: [PROJECT_AND_NEEDS]. Time available: [TIME]. Produce a 45-minute guide: introduction and consent; their background in brief; a landscape section (how the domain works, key terms, who the players are); a process section (walk through a typical case from start to finish, where errors occur); a regulation and risk section (what must never go wrong, what rules apply); a trends section; and a closing asking what we are not asking that we should and who else to speak with. Add a glossary-building technique (ask them to explain terms as to a new colleague), a way to verify claims (ask for sources, compare with a second expert), and cautions: experts describe how things should work, which can differ from how users behave. Include a thank-you email (70 words) and a one-page summary template. Do not treat one expert's opinion as fact. Flag legal or medical content for professional review [VERIFY].
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