Interview Note-Taking and Quote Capture System
Capture evidence quickly and cleanly.
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Set up a note-taking system for user interviews. Number of interviews and team size: [VOLUME_AND_TEAM]. Tools: [TOOLS]. Past problems (lost quotes, interpretation mixed with facts): [PROBLEMS]. Design: 1. A template with a header (participant ID, date, role, context) and columns for timestamp | observation or direct quote in quotation marks | behavior seen | pain point | workaround | tool mentioned | emotion noticed | my interpretation or question (kept in its own column). 2. A tagging scheme: task, pain, need, workaround, tool, trigger, outcome. 3. Rules for the note-taker: capture facts, tag later, do not summarize in the moment. 4. A 15-minute debrief routine after each session, with three questions. 5. Naming and storage that protect identity: participant IDs, with the key file stored separately and securely. 6. A worked example: a short fictional exchange turned into notes, showing quotes and tags. 7. A checklist for the first ten interviews and a method for merging notes from two note-takers. Add privacy guidance on recordings and transcripts, including consent and deletion timelines [VERIFY].
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