Audit intermediate Works with: Any AI

Small Business Refund and Returns Policy Clarity Audit

Table output Has example

Check whether customers can understand your refund and returns policy and whether it holds up when real cases arise.

The Open buttons send the prompt text as currently shown below to that site only when you click. Fill in the placeholders first.

[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it.

Audit my refund and returns policy. The policy text: [POLICY_TEXT]. Where it appears (website, receipts, emails): [POLICY_LOCATIONS]. Typical disputes I get: [TYPICAL_DISPUTES]. My products or services: [PRODUCTS_OR_SERVICES].

Rate the policy from 1 to 5 on clarity, completeness (time window, condition, who pays shipping, faulty items, digital goods, custom items, cancellations, deposits), consistency with how I actually behave, and visibility at checkout. Make a table with Question a customer would ask, Does the policy answer it, and Suggested wording. Flag wording that might be read as removing rights I cannot remove [VERIFY]. Test the policy against five realistic customer scenarios that I list and show the result in each. Provide a revised policy in plain language of about 250 words and a one-sentence summary for the checkout page.

This is a clarity review, not legal advice. Suggest a local small-business adviser for rules about consumer rights.

This is not legal advice. Cite no time limit you cannot source. Use [JURISDICTION] and [RELEVANT_LAW_OR_POLICY_IF_KNOWN] as given. Point me to a consumer agency. Threaten nothing beyond lawful steps.

Fill in before use

Optional: type your details and the prompt above updates. Nothing is saved or sent.

Replace each bracketed placeholder with your own details, then paste into Any AI or another assistant.

Question a customer would ask | Does the policy answer it | Suggested wording
How long do I have to return? | yes, 30 days | keep
Who pays return postage? | no | 'We pay for faulty items; you pay if you change your mind.'
Can I return a custom item? | no | 'Custom items can be returned only if faulty.'
Scores: clarity 3, completeness 2, consistency with practice 3, visibility 2. Checkout summary: 'Free returns within 30 days on standard items.'