Mobile App Usability Test Guide
Test on real devices in real contexts.
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Plan a mobile usability test. App and key tasks: [APP_AND_TASKS]. Participants and their devices: [PARTICIPANTS_AND_DEVICES]. Setting (lab, home, on the go): [SETTING]. Produce: test objectives; device handling (participants use their own phone where possible, with test accounts; use a screen mirror or a phone-view camera, noting privacy of notifications); a setup checklist (notifications off, battery, storage, network, accessibility settings noted); tasks adapted for mobile (one-handed use, interruptions, poor connectivity, switching apps); observation notes on gestures (taps missed, accidental taps, scrolling, pinch), and keyboard issues; and metrics (task success, errors, time, confidence). Add a script for explaining recording and privacy, a plan for outdoor or on-the-go sessions (permissions, safety, noise), accessibility checks (text size, screen reader, contrast), and a reporting template with screenshots anonymized. Include a note on consent for recording and personal content on the screen [VERIFY] in [JURISDICTION]. Provide a pre-session device checklist, the three most useful mobile-specific tasks to include (interrupted task, poor connection, one-handed use), and a table of observation codes such as missed tap, wrong tap, pinch-zoom, and back-button confusion.
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