Create beginner Works with: Any AI

Direct Message Reply Templates for Common Questions

Table output Has example

Answer repeat enquiries quickly and kindly.

The Open buttons send the prompt text as currently shown below to that site only when you click. Fill in the placeholders first.

Create direct message templates. Business and common enquiries (price, availability, location, booking, returns): [BUSINESS_ENQUIRIES]. Facts I can state: [FACTS]. Tone: [TONE].

Write twelve templates under 70 words each, covering first replies, price enquiries, availability, a request for a custom quote, a booking confirmation, a polite no, a follow-up after no reply, and a thank-you. Use placeholders for personal details and prices. Add guidance on personalising each message so that it does not read as automatic, a response time target, and a rule for moving payment or sensitive information off direct messages. Include a template for people asking for medical, legal or financial advice that politely redirects. Do not make promises I have not confirmed.

Also add a plan to review the templates every quarter, a list of questions that signal a need to rewrite the website or booking page, and a simple tagging system for conversations.

Include a short worked example of a personalised reply built from a template, with the placeholder details filled in using an invented customer enquiry, so the difference is visible.

Fill in before use

Optional: type your details and the prompt above updates. Nothing is saved or sent.

Replace each bracketed placeholder with your own details, then paste into Any AI or another assistant.

Template: price enquiry (about 60 words)
'Hi [Name], thanks for asking. A standard portrait session is 180 and includes 20 edited photos. Travel within 10 miles is included. I have availability on [dates]. Would you like to book a time, or have a question about what to wear?'
Personalised version: 'Hi Ben, thanks for asking about a family session...'
Redirect template: 'I cannot advise on medical questions, but a doctor can help.'
Response time target: within 4 working hours. Move payment details off direct messages: 'I will send a secure invoice by email.'

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