Change Order Process for Small Jobs
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Design a change order process. Typical changes on my jobs: [TYPICAL_CHANGES]. Customer types: [CUSTOMERS]. Current method and problems: [CURRENT_METHOD]. Create a one-page process: spot a change, stop, describe the change, price and time impact, customer approval in writing before work, update the schedule and payments, and record. Provide a change order form, an explanation message to customers, and a script for when the customer refuses to pay for an extra that was agreed verbally. Include rules for emergencies and for hidden conditions discovered during work. Mark contract and payment rules as items to verify with a professional [VERIFY] for [JURISDICTION]. Also add a worked example with an invented extra socket in a kitchen job, showing the description, price, time and approval, labelled as an illustration. Add a rule of thumb for jobs under a small value that I set: a quick text confirmation with the price may be enough, while larger changes need a signed form. Keep claims truthful and verifiable, avoid guarantees about results, and flag advertising, pricing and consumer-protection points [VERIFY] for [JURISDICTION] before anything is published.
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Change order (invented kitchen job) Original scope: replace sink and tap; price 620. Change requested: add a second socket by the sink. Description: install one double socket, 1.5 metres of cable and plasterboard repair. Added price: 185 (materials 55, labour 3 hours 130). Time impact: +half day. New total: 805. New finish date: 19 June. Approval: customer signature and date before work starts. Message: 'Happy to add this. Here is the price and timing; I will not start until you confirm in writing.' Electrical work only by a qualified person [VERIFY].
Illustrative only, made-up data. Your results will differ and must be reviewed.