Progress Reporting for a Non-Technical Client
Explain progress without jargon.
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Write a client progress update. Project and deliverables: [PROJECT_AND_DELIVERABLES]. Technical progress details: [TECHNICAL_PROGRESS]. Client's priorities and worries: [CLIENT_PRIORITIES]. Decisions needed from them: [CLIENT_DECISIONS]. Translate the technical details into plain language focused on what the client cares about. Produce an update of 200 words with: headline progress, what is done in terms of benefits, what is next, what we need from you with dates and consequences of delay, risks in plain language, and a clear overall status. Provide a glossary for the three technical terms that cannot be avoided. Add a before and after: Before "API integration completed; refactoring of the authentication module ongoing." After "Your customers can now log in with their email; we are making login faster and more secure, finishing next Thursday." Include a visual idea (simple progress bar by phase) and a checklist for consistency with the contract. Limit the glossary to three terms, keep sentences under 20 words, and state at the top what the client needs to do and by when. Provide a plain-text version for clients who read on a phone.
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