Feature Sunset Plan
Retire a feature responsibly.
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Plan to retire a feature. The feature and its usage data: [FEATURE_AND_USAGE]. Reasons for retirement: [REASONS]. Affected customers and contracts: [AFFECTED_CUSTOMERS]. Alternatives: [ALTERNATIVES]. Produce: a decision memo (data on usage, cost to maintain, strategic fit, risks); an impact analysis by segment; a timeline with notice period (suggest a minimum and ask me to confirm against contracts and law [VERIFY] in [JURISDICTION]); communication plan with messages for affected customers (150 words), for support scripts, and for internal teams; a migration guide outline; exceptions process for key accounts; and success measures (churn, tickets, adoption of the alternative). Add a risk table and a rollback plan. Rules: give customers enough time, offer alternatives and data export, be honest about the reason. Add a decision table covering the retirement options (hide, freeze, migrate, remove) with the cost and customer impact of each, and a timeline with notice dates counted back from the removal date. Check contract and regulatory notice requirements with counsel [VERIFY].
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