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Problem Statement Sharpener

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Write a clear problem before building a solution.

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Sharpen my problem statement. Current statement: [PROBLEM_STATEMENT]. Who has the problem: [WHO]. Evidence: [EVIDENCE].

Check the statement against criteria: specific user, context, observable pain, impact, evidence, no solution hidden inside, and measurable outcome. Rewrite it three ways (customer view, business view, data view). Identify assumptions inside it. Produce questions to validate the problem and a list of evidence to collect. Provide a final version of 40 words and a one-paragraph explanation of why this problem matters now.

Add a quick test using five questions to check whether the problem statement would let two designers come up with very different solutions, which is a sign that it is open enough. Provide two examples of weak statements and their improved forms using invented products, labelled as illustrations, and a checklist for sharing the problem with stakeholders to confirm that they agree it is the right one to solve.

Also give me three questions to ask a customer to check that the problem is real, and one number I could use to size it.

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Replace each bracketed placeholder with your own details, then paste into Any AI or another assistant.

See an example result (fictional data)
Current: "We need a better onboarding experience."
Check: no specific user, no evidence, hidden solution.
Rewrite 1 (customer): "New admins at small clinics cannot complete setup in their first session, so 40% abandon within a day."
Rewrite 2 (business): "Activation within 24 hours is 60%, below the 75% target."
Rewrite 3 (data): "Step 3 of setup has a 35% drop-off."
Assumptions: that drop-off is the cause of churn.
Validation: 5 interviews; look at session recordings.
Final (40 words): New clinic admins stop at the staff import step because they lack the file format; fixing this should lift first-day activation.

Illustrative only, made-up data. Your results will differ and must be reviewed.

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