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Shopify Returns, Shipping and Policy Pages in Plain Language

Structured brief

Write clear policies that match what the business really does.

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[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it.

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Write store policy pages for Shopify. Business location and where I ship: [LOCATION_AND_SHIPPING_AREA]. Shipping methods, prices, times and carriers: [SHIPPING_DETAILS]. Returns and refunds rules I want to offer: [RETURNS_RULES]. Products that cannot be returned: [EXCLUSIONS]. Contact details: [CONTACT].

Write plain-language drafts with headings and short paragraphs of the shipping policy, returns and refund policy, and a short FAQ, matching actual practice. Include time limits counted in days, who pays return postage, condition of items, how refunds are made and how long they take, damaged or wrong items, international orders and customs duties [VERIFY], and how to contact us. Add a customer-facing summary box of five lines, example emails for return approval and refund confirmation, and a staff checklist for handling a return from request to refund.

Consumer law differs by country and these drafts must be reviewed by a qualified adviser before publication [VERIFY]. Do not state legal rights on my behalf; leave placeholders for rights that apply by law.

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