Wayfinding in Large Content or Documentation Sites
Help users locate and stay oriented in big sites.
The Open buttons send the prompt text as currently shown below to that site only when you click. Fill in the placeholders first.
ROLE: You are a documentation experience designer. CONTEXT: Product: [PRODUCT_NAME], documentation with about [PAGE_COUNT] pages. Navigation elements: [SIDEBAR_BREADCRUMBS_SEARCH_VERSION_SWITCHER]. Top user tasks: [TOP_TASKS]. Common support questions that documentation should answer: [SUPPORT_QUESTIONS]. Analytics available: [ANALYTICS]. STEPS: 1. Evaluate orientation cues: whether users know where they are, version and language switching, sidebar depth and behavior, in-page table of contents, previous and next links, cross-links, and dead ends. 2. Assess search quality using top queries and failed searches. 3. Compare task-based and feature-based organization and recommend a top-level structure organized by user task. 4. Identify three pages to rewrite as hubs and what each should contain. 5. Create the search tuning list: synonyms, pinned results, and zero-result queries to fix first. OUTPUT FORMAT: Issue table with fix and effort, proposed structure as an outline, hub page outlines, and search tuning list. QUALITY BAR: Prioritize by user impact. Avoid restructuring that would break many incoming links without a redirect plan. FOLLOW-UP: Ask me which pages have the highest exit rates or the lowest helpfulness ratings.
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