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Outlook Email Tone and Clarity Audit of My Sent Items

Rubric scoring

Review a sample of sent emails for clarity and tone.

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Review my sent emails. Sample, with names and confidential details removed: [SENT_SAMPLE]. The goal of these emails: [GOAL].

Use a scoring guide: 1 means the reader would need to ask what I want, 3 means the request is clear but buried, 5 means the point and the request are in the first two lines. Score each email from 1 to 5 on clarity, tone and action, show the average for each, and count emails scoring 4 or above. Check the point is in the first lines, the request and deadline are stated, the length is right, the tone fits the reader, there is no unnecessary copying, and the subject line helps later searching. Quote the line that most needs changing. Count the percentage making a clear request and stating a deadline.

Identify two patterns to change, such as burying the request at the end or very long paragraphs, and rewrite two emails to show the change, keeping my voice and rewriting the weakest opening line of each. End with a three-point checklist to run before pressing send. Be constructive and specific.

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