Audit intermediate Works with: Any AI

Auto-Renewal and Cancellation Journey Audit

Table output Has example

Compare how easy it is to sign up with how easy it is to cancel.

The Open buttons send the prompt text as currently shown below to that site only when you click. Fill in the placeholders first.

[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it.

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Audit a subscription's sign-up and cancellation journey. The steps I took to sign up (clicks, screens, time) and the steps to cancel as far as I can tell: [SIGNUP_AND_CANCEL_STEPS]. The renewal notices I received: [RENEWAL_NOTICES]. The terms on renewal and cancellation: [TERMS_TEXT].

Count the number of steps and the time for each journey, show the ratio, and compare the channels offered (online, phone, post, in person). Check whether renewal reminders were sent, whether the price and date were stated, whether cancellation confirms in writing, and whether cancelling requires a call during limited hours. Make a table with Item, Sign-up, Cancel, Difference, and Concern. Draft a cancellation message that follows the terms exactly and a note for a complaint that describes the journey in neutral terms.

Mark consumer protection rules about renewals and cancellation as [VERIFY] with the regulator.

I want help, not legal advice. Cite no time limit you cannot source. Use [JURISDICTION] and [RELEVANT_LAW_OR_POLICY_IF_KNOWN] as given. Remind me to verify the rules. Keep every draft calm and fair.

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Replace each bracketed placeholder with your own details, then paste into Any AI or another assistant.

See an example result (fictional data)
Sign-up: 3 clicks, about 90 seconds. Cancel: 7 steps and a phone call during office hours, about 25 minutes.
Ratio: 25 min / 1.5 min is roughly 17 times as long.
Renewal notice: sent 3 days before, price and date stated; cancellation confirmation by email: none.
Concern: the cancel route differs from the sign-up route. Draft: 'I cancel my subscription, account 7741, effective today. Please confirm by return email and confirm that no further charge will be taken.'
Evidence to keep: screenshots of every cancellation step with timestamps, the renewal email, and the page where the price is shown. If cancelling is still blocked, note the time and agent name for any later complaint to the provider or the consumer agency [VERIFY].

Illustrative only, made-up data. Your results will differ and must be reviewed.

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