Create intermediate Works with: Any AI

Reply to a Customer Asking for a Discount

Structured brief Has example

Respond to price pressure with value and options.

The Open buttons send the prompt text as currently shown below to that site only when you click. Fill in the placeholders first.

[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it.

Draft replies to a customer asking for a discount. Their message: [PASTE_MESSAGE]. Our pricing and discount rules: [DISCOUNT_RULES]. The customer's history and value: [CUSTOMER_HISTORY]. Margins and flexibility (private notes): [MARGIN_NOTES]. What I would trade for a discount (longer term, volume, prepayment, case study, referrals): [TRADES].

Write four replies of 80 to 130 words:
1. Hold the price: acknowledge the budget concern, restate the value with specifics, and offer non-price options (a smaller package, phased start, payment terms).
2. Conditional discount: a defined discount in exchange for something concrete (annual commitment, volume), stated clearly and with an expiry date only if real.
3. Decline firmly and kindly: explain why we do not discount (fairness to other customers, cost structure) and keep the door open.
4. Ask a question first: "What budget are you working with, and what would you need to see to proceed?"

Rules: no fake urgency or invented scarcity; never reveal margins; keep promises realistic; avoid apologizing for the price; keep concessions tied to something in return. Add a short guide on how to prepare (know your walk-away point), and a log template for discount approvals. Check local rules on pricing practices if relevant [VERIFY].

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Replace each bracketed placeholder with your own details, then paste into Any AI or another assistant.

Hold the price (about 90 words): "Thank you for asking. I understand budget matters. We keep our prices consistent for all customers, so I can't reduce the price, but I can offer two options: the Standard plan, which covers the three features you use most, at 49 a month, or quarterly billing with the first month on a half-price start. Which would you like to explore?"
Conditional discount: 10 percent for an annual commitment, valid until 30 November, only if true.
Question-first: "What budget are you working with, and what would you need to see to proceed?" Never reveal margins.

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