Testimonials and Review Collection System
Build a repeatable way to get proof.
The Open buttons send the prompt text as currently shown below to that site only when you click. Fill in the placeholders first.
[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it.
Design a repeatable system for gathering reviews and testimonials honestly. Business: [BUSINESS]. Customer journey and moments of satisfaction: [JOURNEY]. Review platforms that matter: [PLATFORMS]. Tools: [TOOLS]. Rules of those platforms regarding incentives and filtering: check the current terms and mark [VERIFY]. Use this decision tree: 1. When is the best moment to ask? Identify two or three moments (after delivery, after a milestone, after a problem was solved) and the signal that triggers the request. 2. Whom to ask? IF the customer reported a problem recently THEN resolve first; do not ask. IF satisfied THEN send the request. Do not filter requests so only happy customers are asked on platforms that forbid review gating [VERIFY]. 3. How to ask: channel (email, text, in person), who it comes from, and a simple one-click path. 4. What to ask for: public review on a platform or a short testimonial for the site (with permission to use name and photo). 5. Follow-up: one reminder only. 6. Respond: reply to every review; templates for positive, mixed, and negative. 7. Use: how to display testimonials with permission and honest context. Provide message templates (request, reminder, thank you, permission request), response templates, a tracking sheet, and rules: no fake reviews, no incentives that violate platform rules, and honest disclosure when an incentive is allowed. Treat the output as a draft, not legal or compliance advice. Have a qualified professional who knows [JURISDICTION] verify any legal, regulatory, consent or contractual point before you rely on or publish it.
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