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Win-Loss Review Template and Pattern Analysis

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Analyse closed deals with a win-loss template, buyer interview questions and a pattern table that leads to specific sales changes.

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Help me learn from closed deals. Period and number of deals: [PERIOD_AND_DEAL_COUNT]. Closed deal data (company type, size, source, competitor, reason recorded, amount): [CLOSED_DEAL_DATA]. Notes or buyer feedback available: [BUYER_FEEDBACK]. What we suspect about why we lose: [LOSS_HYPOTHESES]. Who will use the findings: [FINDINGS_AUDIENCE].

Produce: a one-page review template for a single deal with the fields Deal facts, Buying trigger, Decision criteria, Who decided, Competition, Where we were strong, Where we fell short, Pivotal moment, What we would do differently; a buyer interview guide of eight questions with a neutral, thankful opening; a pattern table built from my data with the columns Pattern, Number of deals, Wins, Losses, Win rate, Evidence, Confidence, with the arithmetic for win rate; and an action table with the columns Finding, Change to try, Owner, Metric, Review date.

Include a warning about small samples and recorded reasons that are guesses by the rep, and recommend how to improve reason capture in the CRM [VERIFY for your tool]. Add a monthly 45 minute review agenda and a template to share results with product and marketing.

Do not invent deals, quotes or reasons. If my data does not support a pattern, say so. Do not blame individuals. Customer feedback should be shared only with consent and anonymised as appropriate; follow privacy rules [VERIFY].

Add a worked example with invented figures: 50 closed deals, with 18 won; against competitor X 20 deals and 5 wins; with a trial 15 deals and 9 wins, and compute the win rates.

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See an example result (fictional data)
Invented figures.
Overall win rate = 18 / 50 = 36 percent.
Against competitor X: 5 / 20 = 25 percent.
With a trial: 9 / 15 = 60 percent.
Without a trial: 18 - 9 = 9 wins out of 50 - 15 = 35 deals, so 9 / 35 = 25.7 percent.

Pattern table row
Pattern: deals that included a trial | Deals: 15 | Wins: 9 | Losses: 6 | Win rate: 60 percent | Evidence: CRM field plus 4 interviews | Confidence: medium (small sample, and reps may offer trials to better-fit buyers)

Action row
Finding: trials correlate with wins | Change to try: offer trials earlier to qualified buyers for one quarter | Owner: sales lead | Metric: trial-to-win rate | Review: end of quarter

Illustrative only, made-up data. Your results will differ and must be reviewed.

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