Remote Project Communication Norms
Keep distributed teams aligned.
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Define communication norms for a distributed project team. Team size, time zones, and languages: [TEAM_DETAILS]. Tools: [TOOLS]. Past misunderstandings: [PAST_PROBLEMS]. Produce: a one-page norms document: channel map (what goes where), response-time expectations by urgency, meeting policy (when, recorded, notes), decision-making (where decisions are recorded, who can decide), writing standards (clear subject lines, ask and deadline in the first lines, avoid idioms for multilingual teams), status update format, escalation route, and overlap hours. Add examples of a good and a poor message and a quick guide to avoid misreading tone in text. Include time zone fairness (rotate inconvenient meetings), accessibility (captions, notes), and a 30-day review survey of four questions. Provide the norms as a one-page list of twelve numbered rules that can be referenced in discussion, with the channel map as a table. Add example messages showing a poor and a good request, a rule for urgent issues that includes a phone number or call route, and a quick guide for handling time zone handoffs at the end of each working day. Finish with the survey questions to ask at 30 days.
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