Payment Reminder Sequence
Collect politely, then firmly, with a record.
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[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it.
Write a payment reminder sequence. Invoice details (number, amount, due date, service): [INVOICE_DETAILS]. Customer and our history: [CUSTOMER_HISTORY]. Late-payment terms in our contract: [LATE_TERMS]. Preferred tone: [TONE]. Write five messages with the send timing: three days before the due date (friendly note), on the due date (short reminder with payment link), 7 days late (polite follow-up asking if there is a problem), 21 days late (firm message citing the terms and a requested payment date), and 45 days late (final notice before the next step). Each is 50 to 110 words, with a subject line, the invoice number and amount in the first line, and one clear request. Example of the first: "Hi Sam, a quick note that invoice 1042 for $850 is due Friday. The payment link is below if that is easier." Add a phone script of 60 words for the 21-day stage, a log table (date, channel, response, promised date), and rules: never threaten action I do not intend to take, never contact at unreasonable hours, and check collection rules in [JURISDICTION] [VERIFY]. Use only the facts I supplied. Treat all figures and conclusions as estimates built only from the inputs I gave. This is not accounting, tax, legal or investment advice. Have a qualified accountant or financial adviser who knows [JURISDICTION] verify the output before you rely on it.
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See an example result (fictional data)
Invoice 1042, 850, due Friday 12 April, customer Sam Ortiz. Day -3 (subject: Invoice 1042 due Friday): "Hi Sam, a quick note that invoice 1042 for 850 is due Friday. The payment link is below if that is easier." Day 0: "Hi Sam, invoice 1042 for 850 is due today. Link below. Thank you." Day +7: "Hi Sam, I have not seen payment for invoice 1042. Is there a problem with it? Happy to fix anything." Day +21: "Invoice 1042 is now 21 days overdue. Under our terms a late fee applies from day 30. Could you confirm a payment date by Monday?" Day +45: final notice before the next step; check collection rules for your location [VERIFY]. Log: date, channel, response, promised date.
Illustrative only, made-up data. Your results will differ and must be reviewed.