Family Tech Help Sheet: Step-by-Step Instructions for a Relative
Write clear instructions for someone less confident with technology.
The Open buttons send the prompt text as currently shown below to that site only when you click. Fill in the placeholders first.
[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it.
Write a step-by-step help sheet for a relative. The task (video call, photo sharing, online appointment, banking app safety): [TASK]. Their device and version: [DEVICE]. Their confidence level and anything that worries them: [CONFIDENCE_AND_WORRIES]. Large print or other needs: [ACCESSIBILITY_NEEDS]. Produce a one-page guide with numbered steps in short sentences, describing what they should see on the screen after each step, and what to do if it looks different. Add a 'stop and call' box listing signs that something is wrong (a request for money, a password request, a pop-up warning) and a trusted contact. Provide a practice routine of three rehearsals and a short glossary of the words used. Include a version with larger text and a shorter version for a text message. Menu names differ across versions; mark steps that depend on exact menus as [VERIFY] and ask me to check against the device. Add a sample sheet for joining a video call in six steps with what the screen should show at each step, one 'if you see this' box, and the sentence to say when asking for help. Include a note on testing the sheet by watching the relative follow it without prompting.
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