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Product Listing FAQ Builder

Table output

Answer pre-sale questions inside the listing.

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Create a pre-sale FAQ for a product listing. Product and key specs: [PRODUCT_AND_SPECS]. Common questions from messages, reviews, and returns: [CUSTOMER_QUESTIONS]. Shipping and returns policy (my real terms): [POLICIES]. Marketplace: [MARKETPLACE].

Return a table: Question (in the customer's words) | Answer (40 to 80 words) | Where it should appear (listing description, photo, FAQ field, auto-reply) | Facts needed.
Cover categories: sizing and fit; materials and care; compatibility and what is included; personalization; production and shipping time; gifting (gift wrap, messages); returns and exchanges; durability and expected use; color accuracy; safety (only provide statements I can support); bulk or wholesale orders.

Rules: answer first, then add context; do not make promises beyond the policy; avoid unsupported claims; use plain language; keep each answer self-contained. Also provide: an automatic first-reply message that links to the FAQ, five questions that suggest the listing needs a better photo or specification, a monthly process to update the FAQ from new questions, and a check that the FAQ matches the actual listing and policies. Mark gaps as [ADD FACT].

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