Small Shop Policies Draft for Review
Draft clear shipping, returns, and custom order policies.
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[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it.
Draft shop policies for a small online business, for review. This is not legal advice. Shop type and products: [SHOP_AND_PRODUCTS]. Countries I sell and ship to: [SHIPPING_COUNTRIES]. My real practices (processing time, shipping methods, returns, cancellations, custom orders, damage, lost packages): [REAL_PRACTICES]. Platform policy requirements I must follow: [PLATFORM_REQUIREMENTS]. Jurisdiction: [JURISDICTION]. Write short, plain-language sections with headings: 1. Processing and shipping: timelines (separate processing and transit), carriers, tracking, international customs and duties paid by the buyer or seller (as I stated). 2. Returns and exchanges: what qualifies, window, condition, who pays shipping, how to start a return, refund timing, and exceptions (custom or personalized items, perishable goods, hygiene items) only if they apply and are lawful. 3. Cancellations and changes. 4. Custom orders: process, approval, revisions, deposits, and timelines. 5. Damaged or lost items: what to do, evidence needed, and my response. 6. Payment methods and sales tax or VAT notes (only what I provided). 7. Privacy: a plain summary of what customer data I use and why (not replacing a full privacy policy). 8. Contact and response times. Make a summary box with the five key facts. Rules: do not promise what I do not do; do not contradict consumer rights; mark each clause that needs checking against local consumer law and platform rules as [VERIFY]. Ask a qualified adviser to review before publishing.
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