Create intermediate Works with: Any AI

Skincare Ingredient Questions: Reply Guidelines

Checklist Has example

Reply accurately without medical claims.

The Open buttons send the prompt text as currently shown below to that site only when you click. Fill in the placeholders first.

[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it.

Create guidelines for answering ingredient questions about skincare products. Product ingredient lists and documentation I hold: [INGREDIENT_DOCS]. Typical questions (allergies, pregnancy, sensitive skin, vegan): [QUESTIONS]. Claims currently on my site: [SITE_CLAIMS].

Write reply templates that share the ingredient list as documented, avoid promising results or suitability, suggest patch testing as a general precaution as per manufacturer instructions, and advise customers with allergies, pregnancy or skin conditions to consult a healthcare professional. Include a script for reporting adverse reactions, with steps to record details and escalate, and a review checklist for claims that could be seen as medical. Mark cosmetic labelling, claims and reporting rules as items to verify [VERIFY] for [JURISDICTION]. Do not make claims about ingredients I cannot document.

Also add a worked example of two compliant replies and two non-compliant ones for comparison, with a note on why the latter risk implying a medical benefit, using invented products and labelled as illustrations.

Label estimates as estimates and policy as policy. Tag consumer-law, labelling and delivery-promise points [VERIFY] for [JURISDICTION] and keep wording free of guarantees I cannot make.

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Replace each bracketed placeholder with your own details, then paste into Any AI or another assistant.

Customer: 'Is this serum safe in pregnancy?'
Compliant reply: 'Thank you for asking. The full ingredient list is on the product page and the box: [list]. I cannot advise on suitability in pregnancy; please check the list with your midwife or doctor. If you would like, I can send the ingredient list by email.'
Non-compliant reply: 'Yes, it is completely natural and safe.'
Why: it implies a medical benefit and certainty we cannot support. Log the enquiry.
Log entry: Date, product, question topic, reply sent, escalated to a pharmacist or doctor? Not applicable.

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