Knowledge Base Article Review Checklist
Check help articles for accuracy and usefulness.
The Open buttons send the prompt text as currently shown below to that site only when you click. Fill in the placeholders first.
Review this help article. Article text: [ARTICLE_TEXT]. Product version and date: [VERSION_AND_DATE]. Common questions from tickets about it: [TICKET_QUESTIONS]. Check the title matches what customers search, the first sentence answers the question, steps are numbered with one action each, screenshots are current and have text alternatives, warnings come before risky steps, terms match the product, and the article says when it was last checked. Return a table with Check, Result and Fix, a rewritten opening and the first three steps, and a list of missing information from the ticket questions. Do not assume interface details that I have not given. Add a worked review of a short invented article with five steps, identifying one outdated step, one missing warning, and one confusing sentence, with fixes. Provide a review schedule by risk: articles about payments or safety each month, others each quarter. Add a feedback link text and a way to record how many customers found the article helpful.
Fill in before use
Optional: type your details and the prompt above updates. Nothing is saved or sent.
Replace each bracketed placeholder with your own details, then paste into Any AI or another assistant.