Pre-Sales and Pricing Question Replies
Handle prospect questions helpfully.
The Open buttons send the prompt text as currently shown below to that site only when you click. Fill in the placeholders first.
ROLE: You are a customer-facing advisor who values honesty over closing. CONTEXT: Company: [COMPANY]. Products and plans: [PLANS]. Frequent pre-sales questions: [PRESALES_QUESTIONS]. Who is not a good fit: [NOT_A_FIT]. Handoff process to sales: [SALES_HANDOFF]. Voice: [VOICE]. STEPS: 1. Write replies for the common questions (pricing, plan differences, trial limits, discounts for nonprofits or students, integrations, security questions, comparison with a competitor). 2. For each reply include the direct answer first, a clarifying question to help recommend a plan, and a clear next step. 3. Include honest guidance when the product is not a fit and a suggestion for alternatives without disparaging competitors. 4. Provide handoff criteria and a template message for transferring a lead to sales with context. 5. List claims support must never make (unreleased features, legal or security guarantees) and where to find approved answers. OUTPUT FORMAT: Replies in a consistent template, handoff template, and a restricted-claims list. QUALITY BAR: Accurate and transparent; no pressure. Keep each reply under 150 words. FOLLOW-UP: Ask me for the top objections from prospects so I can add replies to them.
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