Error State and Empty State Audit
Check what users see when things go wrong or no data exists.
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Audit what users see when things go wrong or when there is no content yet. Product or site: [PRODUCT_OR_SITE]. Screens, flows, and forms to review: [SCREENS_AND_FLOWS]. Text of current error messages and empty states: [PASTE_MESSAGES]. For each message or state, run this checklist and mark Pass or Fail: ERRORS [ ] Says what happened in plain language, without codes or blame [ ] Says how to fix it, with the next action available right there [ ] Appears near the problem and is not only a color change [ ] Keeps the user's input and progress [ ] Distinguishes user errors from system errors and offers retry or support options [ ] Is announced to assistive technology [ ] Has a safe fallback for network loss or timeouts EMPTY STATES [ ] Explains why it is empty and what will appear here [ ] Offers one clear first action [ ] Differentiates first-use, no results, cleared, and failed-to-load empty states [ ] Uses an example or sample data where helpful [ ] Does not look like a broken page Return a table with each state, its problems, and a rewritten message (under 25 words) plus the action label. Finish with a style guide of seven rules for error and empty messages and a list of states that are missing from my review but likely exist.
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