New Hire Documentation Audit: Can Someone Find Answers Without Asking?
Test whether internal documentation answers a newcomer's questions.
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[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it.
Audit our onboarding documentation. The list of documents and where they live: [DOCUMENT_LIST]. Questions new hires ask in their first month: [NEW_HIRE_QUESTIONS]. Recent changes to tools or processes: [RECENT_CHANGES]. Match each question to a document and rate the answer: found and correct, found but outdated, found but unclear, or not found. Count each rating with percentages and the arithmetic. Check the date of last update, owner, and whether links work. Make a table with Question, Document, Rating, and Fix. Identify the five most valuable documents to rewrite and propose a 'first week' guide outline. Suggest a test: ask a recent hire to find five answers and time them. Use only my lists. Mark access and security items as [VERIFY]. Add a worked rating count: 20 new-hire questions, 8 found and correct (40 percent), 5 outdated (25), 4 unclear (20), 3 not found (15), and the five documents to fix first with an owner and date. Include the timed test: a recent hire tries to answer five questions and records the minutes and the document used, giving an average time to answer.
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