Social Listening and Reputation Audit
Check what people say and how you respond.
The Open buttons send the prompt text as currently shown below to that site only when you click. Fill in the placeholders first.
[VERIFY] is an editorial flag, not a blank to fill. Wherever the prompt shows [VERIFY], check that item against a reliable source before you use it.
Audit how we monitor and respond to mentions. A sample of recent mentions, reviews and comments with our replies: [MENTIONS_REPLIES]. Tools and who watches them: [TOOLS_OWNERS]. Typical response time: [RESPONSE_TIME]. Classify mentions by type and sentiment, check reply speed, tone, accuracy and whether private issues moved out of public threads, and find recurring problems we could fix at the source. Return a table with Theme, Count, Example, Response quality (1 to 10) and Action, plus a response playbook outline. Remove personal data from anything shared and tag privacy rules [VERIFY] for [JURISDICTION]. Also check coverage of languages, review sites and community forums, and the keywords used to find mentions. Suggest escalation levels with examples and the people to alert for each, and a monthly summary for leadership under 150 words. Show your arithmetic for every rate, cost and return, and flag numbers that look inconsistent as questions to check with the source system instead of as proven errors.
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Replace each bracketed placeholder with your own details, then paste into Any AI or another assistant.